Privacy Policy
Last Updated: 24 January 2025
At Cheers & Tiers Champagne Towers and Event Hire ("we", "our", "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. Collection of Personal Information
1.1 Information We Collect:
We may collect the following types of personal information:
Your name, email address, phone number, and postal address.
Payment details (processed securely via third-party payment gateways).
Event details (e.g., date, location, guest count).
Any additional information provided when you contact us or make a booking.
1.2 How We Collect Your Information:
We collect personal information directly from you when you:
Make a booking or inquiry.
Interact with us via email, phone, social media, or our website.
Complete forms or provide feedback.
2. Use of Personal Information
We use your personal information to:
Process bookings and provide our services.
Communicate with you about your event or booking.
Send updates, promotional offers, or other relevant marketing material (with your consent).
Comply with legal obligations.
3. Disclosure of Personal Information
We may disclose your personal information:
To third-party service providers (e.g., payment processors, delivery services) to assist in delivering our services.
If required by law or to comply with legal obligations.
To protect our legal rights, property, or safety.
We will never sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes:
Secure storage of physical and electronic records.
Using secure payment gateways for financial transactions.
Regularly reviewing and updating our security practices.
5. Access and Correction of Personal Information
5.1 Access:
You have the right to request access to the personal information we hold about you.
5.2 Correction:
If you believe any information we hold is incorrect, you can request a correction by contacting us.
To make such requests, please email us at admin@2shey.com.
6. Cookies and Website Data
Our website may use cookies to improve your user experience. Cookies collect information about your browsing activity and help us understand how our website is used. You can disable cookies in your browser settings, but this may affect functionality.
7. Third-Party Links
Our website or social media platforms may contain links to third-party websites. We are not responsible for the privacy practices of those websites and recommend you review their privacy policies.
8. Marketing and Opt-Out
We may send you marketing emails or updates about our services if you have opted in. You can unsubscribe at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will include the "Last Updated" date.
10. Contact Us
For questions about this Privacy Policy or concerns about how your personal information is handled, please contact us:
Email: admin@2shey.com
Phone: 0413 435 625
By engaging with Cheers & Tiers Champagne Towers and Event Hire, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.